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SUMIT JAIN

HEAD OF DIGITAL

BIRKENSTOCK

We have been using Shipway as a tool for automating our returns and replacements for our online store for over 6 months now. Shipway has helped us in elevating the customer experience by providing the ease of hassle free returns and replacements through a self-serve portal and further reducing the load on our customer service team.


Order Lookup


Return & Exchange


Order Fulfillment

Rashi Narang

Founder | Creative Director

HEADS UP FOR TAILS

Shipway helped us to monitor and track our returns in the easiest possible way to reduce our return related customer service traffic by 30%. Thanks Shipway for making our return management (refunds and exchange process) simplified and reduced burden of manual request creation to 0.


Order Lookup


Return & Exchange


Order Fulfillment

Parth Mashrani

Co-Founder

CAPES INDIA

Shipway is doing good work, their support is quick and really good, we get risky orders tagging, same-day query resolution, easy carrier, and API integrations, even international shipping integration was easy with shipway. It has helped in scaling the business faster.


Order Lookup


Return & Exchange


Order Fulfillment

Trusted by the Best Companies

Why Shipway is a better choice ?

The all-in-one features, your eCommerce needs to standout. We have blended technology, intelligence and logistics to move forward your D2C E-Commerce efficient & profitable.

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Conversion

Utilize SMS and WhatsApp communication better than the rest.

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Fraud prevention

COD orders won't be challenging anymore. Verify cod orders, convert cod-prepay, flag high risky orders.

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Super Dashboard

Manage orders, shipping, tracking, NDR, RTO in one place.

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Retention

Win back customers with real time tracking, delivery date prediction & customer feedbacks.

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Automated NDR

Sky rocket the delivery percentage with automated re-attempt requests.

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Easy-returns

Make your refunds & exchange an hassle-free and easy-peasy task.

Benefits you get with Shipway SaaS

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    Upto 18% reduction in RTOs.

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    Increase Order Processing efficiency.

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    Reduced customer support cost.

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    30% increased customer LTV growth.

Benefits you get with Shipway Logistics

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    24 - 48 hours assured pickup.

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    Dedicated POC assigned to you.

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    On - time COD remittances.

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    Automated reattempt requests.